Contact information

Contact CTi Sports Bracing

We’re Here to Help You Ride Stronger, Recover Faster, and Stay Protected

Whether you need sizing help, have a question about your CTi®3 brace, or want to check on an order, our team is ready to assist you.
Reach out anytime — we’re committed to fast, reliable support for every athlete and customer.

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Email Support

support@theCTIshop.com
Our specialists typically respond within 1–2 business days.
Use this email for:

• Product sizing & fit questions
• Order updates or tracking inquiries
• Returns or warranty assistance
• General feedback or support

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Phone Support

877-284-5633
Call us Monday–Friday, 9:00 AM – 5:00 PM PST.
If we’re assisting other customers, please leave a message — we’ll return your call as soon as possible.

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Mailing Address

THE CTI SHOP

5344 Lindbergh Lane,

Unit 1

Bell, CA 90201

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🕐 Support Hours

Monday – Friday: 9:00 AM – 5:00 PM PST
Saturday & Sunday: Closed

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THE CTI SHOP
Pro‑Level Protection. Everyday Confidence.